Buyer fraud is a real and growing problem on every marketplace. A buyer accepts delivery, claims the part is broken (it isn't), files a chargeback with their bank, and returns a different part — or no part at all. The marketplace shrugs.
How Parts Match protects sellers
Identity-verified buyers cannot create disposable accounts. Inspection windows are fixed and timestamped. Return shipments are tracked end-to-end. Chargebacks are defended by Parts Match using the platform's own evidence chain. Sellers aren't on their own.